Different Approaches to Usability Cost-Benefit Analysis
نویسنده
چکیده
There are few development organizations that have integrated usability activities as an integral part of their product development projects. One reason for this might be that the costs and benefits of usability activities are not visible to the management. In this paper the author analyses some of the characteristics of the published usability cost-benefit analysis models. These models have different approach for identifying the costs and benefits of usability and identifying the interest groups of the usability cost-benefit analysis. The models also vary in identifying the empirical research the models are based on.
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Usability Cost-Benefit Models - Different Approaches to Usability Cost Analysis
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